Assessor Resource

TLIA0015
Organise receival and despatch operations

Assessment tool

Version 1.0
Issue Date: May 2024


This unit involves the skills and knowledge required to organise receival and despatch operations in accordance with regulations, codes of practice and workplace requirements in the transport and logistics industry.

It includes planning and organising receival operations, storing received stock, despatching ordered stock and completing documentation and records.

Work is performed under some supervision generally within a team environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying contingency plans in accordance with workplace procedures

applying relevant legislation and workplace procedures

communicating and working with others

estimating size, shape and special requirements of goods and loads

identifying relevant stock and goods coding and labelling

monitoring work activities in terms of specified deadlines

operating and selecting equipment in accordance with operating procedures

reading, interpreting and following relevant instructions, procedures, labels, information and signs

selecting and using relevant equipment and communications technology

selecting and using required personal protective equipment (PPE) and conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

discrepancies and appropriate actions to resolve

documentation and record requirements for receival and despatch operations

equipment used for organising receival and despatch operations including safety precautions and procedures

housekeeping standards and procedures

operational work systems, equipment, management and site operating systems for organising receival and despatch operations

regulations relevant for organising receival and despatch operations, or other legislative requirements

relevant WHS/OHS and environmental protection procedures and guidelines

site layout and obstacles

workplace procedures and policies for organising receival and despatch operations.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include:

relevant and appropriate materials, tools, equipment and PPE currently used in industry

applicable documentation including legislation, regulations, codes of practice, workplace procedures and operation manuals.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying contingency plans in accordance with workplace procedures

applying relevant legislation and workplace procedures

communicating and working with others

estimating size, shape and special requirements of goods and loads

identifying relevant stock and goods coding and labelling

monitoring work activities in terms of specified deadlines

operating and selecting equipment in accordance with operating procedures

reading, interpreting and following relevant instructions, procedures, labels, information and signs

selecting and using relevant equipment and communications technology

selecting and using required personal protective equipment (PPE) and conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

discrepancies and appropriate actions to resolve

documentation and record requirements for receival and despatch operations

equipment used for organising receival and despatch operations including safety precautions and procedures

housekeeping standards and procedures

operational work systems, equipment, management and site operating systems for organising receival and despatch operations

regulations relevant for organising receival and despatch operations, or other legislative requirements

relevant WHS/OHS and environmental protection procedures and guidelines

site layout and obstacles

workplace procedures and policies for organising receival and despatch operations.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include:

relevant and appropriate materials, tools, equipment and PPE currently used in industry

applicable documentation including legislation, regulations, codes of practice, workplace procedures and operation manuals.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Product characteristics and workplace procedures are applied to stock analysis 
 
 
 
Employees, equipment and storage areas are allocated and supervised 
 
 
 
Documentation and records regarding receival and despatch operations are confirmed 
 
 

Forms

Assessment Cover Sheet

TLIA0015 - Organise receival and despatch operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIA0015 - Organise receival and despatch operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: